On the lookout for a new Implementation Project Manager position? If you are, the best place to start is by looking through a few of our excellent Implementation Project Manager resume samples.
We will show you how to grab the reader’s attention from the very first word and keep them captivated right until the last word. Don’t stop now. Keep scrolling, explore our guide, and we will show you how to create the perfect interview landing Implementation Project Manager resume…
What you can read in this article
Implementation Project Manager Resume
(Free sample downloads are at the bottom of this page)
Implementation Project Manager Resume Guide:
- Contact information
- Profile Summary
- Work History
- Skill Section
- Certification & Licensing
- Extras: Languages/Awards/Publications/Volunteering/hobbies
- > Professional information
1. Contact information
- First Name and Last Name
- Physical Address
- LinkedIn Profile / Portfolio Link
What to Highlight in Your Resume
Implementation Project Managers are responsible for software solutions or digital products and are the mediators between design or development teams. Creating your resume and compiling all your technical and managerial skills into a two-page resume may seem like a daunting process, but we are here to prove you otherwise.
When creating your resume, you need to tailor it to the job you are applying for. By doing this, you avoid including irrelevant information and come across as the perfect candidate.
Below we will outline how you can do this:
- Firstly, you need to showcase the type of Implementation Project Manager discipline you are experienced in, such as digital innovations, hardware implementation, software development, or configuring technical systems.
This information also allows the reader to view your industry experience and knowledge, for example, if you have had experience developing and delivering technical systems or having overseen app development for the healthcare industry. Remember, including industry SIC codes will also allow the reader to gauge the scope of your abilities.
- Secondly, to accurately outline the scope of your job and your responsibilities, ask yourself the following questions: “Why am I here?” and “What do I do?”. These questions will allow you to unpack what exactly it is that you do effectively.
- Thirdly, the job description is your cheat sheet, and you should use it to your full advantage. Before listing your skills and qualities, read through the job description to ascertain the specific skills and qualities the employer is looking for, and tailor your information to reflect what the job description is looking for.
Show that you can collaborate with stakeholders from all levels of seniority, have outstanding product ambassadorship, have a great creative mind geared towards problem-solving, and are an experienced negotiator.
- Lastly, Implementation Project Managers in any discipline must have certain skills that allow them to be tech-savvy and allow them to use industry-specific tools, specifically within the digital and development fields.
It is, therefore, vitally important that you highlight your technical competencies clearly. We know that you could fill pages and pages with the number of technical applications and tools you have had experience with, so we have provided a comprehensive list of the most valuable applications used in 2019 to save space.
|Analytics||Amplitude, Geckoboard, Domo, Google Analytics, Heap, GoodData, Mixpanel, Pendo, Segment|
|User Experience Testing||Adobe Target, Appsee, FullStory, Helio, Clicktail, Hotjar, Optimizely, SessionStack, Lookback, Usabilia, UserTesting, UXCam, Validately|
|User Onboarding||Appcues, Evergage, Hopscotch, Inline Manual, Intercom, UserIQ, Tour My App, WalkMe, Whatfix|
|Customer Feedback||FormStack, Idea Scale, Qualtrics, Google Forms, Spigit, TypeForm, SurveyMonkey, UserVoice, Wootric|
|Design and Wireframing||Axure, Balsamiq, Figma Design, Flaticon, Framer, InVision, MockingBird, LiveShare, Moqups, Sketch, UXPin|
|Collaboration & Productivity||AHA, GoToMeeting, Confluence, G-Suite, Hangouts Chat, Slack, Zoom, Microsoft Office 365, Facebook Live, Quipp|
|Project & Task Management||Asana, Trello, Monday, Jira, PivotalTrcker, Rally|
2. Career Summary & Objectives
Your resume aims to grab the reader’s attention and give you the best chance of landing an interview. One of the best ways to do this right from the word go is by creating a captivating career summary or objective paragraph.
A career summary/objective is a short paragraph between 5-6 lines in length that acts as an introduction to your resume. It allows you to sum up your years of experience, your industry tenure, your special skills and qualities, and your most impressive qualifications and provides the reader with a brief idea of what you have to offer.
A few do's and don'ts to consider:
- Do mimic the specific language portrayed in the job description.
- Do not include unnecessary descriptive adjectives.
- Do spell out names/certifications/terms in full, followed by their corresponding acronyms.
- Do not use first person or third person referrals such as her, his, he, she, I, Me, and Myself.
Now, how do you know whether to choose between a career summary and a career objective?
We can help with that:
A career summary should be utilized if you have an extensive amount of experience that you need to compile.
On the other hand, a career objective is for those who have not yet acquired a large amount of experience. Instead of highlighting your experience, a career objective allows you to highlight your career goals and aspirations.
Implementation Project Manager Summary 1
“Experienced Implementation Project Manager working for a web-based business to electronic business payment and remittance solutions. Managed and prioritized several complex electronic payment implementations, including ACH (Pay mode-X) and credit card payments. Created client-specific technical business requirements and filed mapping documents for development teams.“
Implementation Project Manager Summary 2
“Knowledgeable Implementation Project Manager with proven abilities to oversee and organize the large-scale implementation of SAP at 750 global offices. Successfully managed cross-functional teams implementing multi-million-dollar projects for New Jersey State Police, Miami Dade, and Tarrant County 911 District and other large complex 911 emergency systems.“
Implementation Project Manager Summary 3
“Dedicated Implementation Project Manager with experience in complex IT project management, including infrastructure, networking, and software-related projects. Extensive product-based knowledge, supply chain, interfacing, and databases areas. Broad working tenure and experience in the design, development, testing, and manufacturing of electromechanical systems. Seeking a contract with Two Oceans Networking.“
Implementation Project Manager Summary 4
“Energetic IT Implementation Project Manager with 9+ years of experience in planning, executing, controlling, and closing various IT projects. Managed all phases of the $15M deployment of CMS for Lyndl Inc. and completed installation before the deadline. Achieved 75% process time savings through implementing process automation and IT upgrades at ZynTec. Keen to leverage expertise at BrynBot.“
3. Employment History & Samples
We are not going to beat around the bush here, your experience section is very important, and it needs to show potential employers that you are the employee upgrade that they have been searching for. Below, we have listed several ways you can really make your information pack a punch:
- List your experience in reverse chronological order. This allows your most recent, and often most impressive experienced to be viewed first.
- Every entry you include needs: your job title, the company's name, and your employment dates.
- Include 3-5 bullet points highlighting your main duties and responsibilities and begin each statement with an action verb.
- Focus on quantifiable achievements and tailor your Implementation Project Manager experience section to reflect what the employer is looking for.
Implementation Project Manager at Deutsche Bank
(Jan 2018 – Current)
Managed numerous ongoing project tasks of various complexities, which required strong follow-ups, consistent communication, and streamlined organization for successful implementation and completion.
- Led and managed track services programs for NASCAR Sprint Cup races throughout the Southeast region which increased brand loyalty and generated solid customer leads.
- Conducted research, analyzed complex information, and developed and presented account recommendations to the sales force, which facilitated business growth.
- Developed, implemented, and managed multiple retention campaigns, rate plan optimization, and account review processes, resulting in an increase in customer satisfaction and reduced company churn.
Implementation Project Manager at Anglo American
(Nov 2013 – Dec 2017)
Spearheaded implementations with various hospital health information systems (HIS) vendors (Epic, Allscripts, Meditech, Cerner), hospital HIS teams, and clinicians, which improved HIS information seven hospitals ranging from 100 to 550+ beds.
- Organized and managed a 15-person internal cross-functional team, implementing a $10M medical content contract at 235 client sites in 15 months.
- Reduced implementation steps, saving time and additional employee costs.
- Identified complications and developed solutions for timeous implementation and the prevention of issues.
- Clearly communicated with the client and internal team regarding the status of projects and presented effective reports (oral and written) to all levels.
Job Descriptions Examples
You can view this section as the meat and potatoes of your resume, the essentials. Below we have listed job duties for a Senior Implementation Project Manager. These descriptions are particularly relevant to the ICT, software, digital, and hardware product management industries.
A Senior Implementation Project Manager may:
- Provide online banking solutions and serve as a centralized contact person for customers, vendors, and internal teams to ensure projects are completed within budget and targeted schedules.
- Manage implementations of different projects such as net new launches, core conversions, online banking conversions with customer data, mergers, lending, wealth management, finance centers, and website design.
- Coordinate tasks in fast-paced environments with several priorities for successful project completions.
- Supply management and customers with weekly updates with detailed project plans, meeting notes, and action item list to keep projects on track.
- Advise customers regarding conversion processes and suggest methods of communication to minimize consumer impact, such as online banking.
- Build strong customer relationships through proficient knowledge of online banking products and identify additional sales and referral opportunities.
- Provide support for products and services that have previously been installed and troubleshoot any issues.
- Ensure customer satisfaction is maximized by quoting and establishing new contracts for specific communication needs based on the customer’s needs.
- Extend equipment life cycles through regular maintenance and by ordering spares.
- Perform quarterly QAs on accounts vs. contract specs to ensure proper billing, resulting in 97% account accuracy and reducing A/R numbers.
- Provide technician support and training on government-approved mobile devices providing dedicated care.
- Complete migration projects for specific accounts from Nextel to Sprint network, successfully migrating accounts four months ahead of time.
- Display proficiency by correcting and completing large projects which were previously missing delivery milestones and timelines.
- Lead successful process improvement initiatives in PMO procedures and cross-functional corporate software processes.
- Assign employee project portfolios, track project performance, and ensure adherence to PMO policies and procedures.
- Review and provide input for customer quotes and RFP responses for project budgeting purposes.
- Provide initial Scopes of Work for major customer engagements for advanced contracts.
More often than not, an Implementation Project Manager’s resume is filled with complicated technical terms and industry-specific jargon. For this reason, a whole section is dedicated to your accomplishments to ensure that they do not get lost in translation, especially seeing as many hiring managers are not familiar with the industry’s jargon.
Your accomplishments section allows you to highlight the times when you were able to make a significant difference in your previous positions and show potential employers what they can expect from you.
Most hiring managers have very little time on their hands and do not wish to comb through your resume’s information to find what they are looking for. It would be best if you made this information easy to find, clear to read, and as informative as possible through the use of quantification. Without quantification, the reader cannot measure you against other applicants, and your resume becomes meaningless.
Create a standardized flow in your statements by using the following formula:
Action Verb + job duty + tangible outcome
- Managed a team of 9+ IT experts, including developers and UX.
- Created SAP systems for a new affiliate that supported 180 key users.
- Delivered budget management programs to manage a $250M marketing budget.
- Managed a team of 20+ IT experts from different areas of the world.
- 98% of IT-related projects were finished ahead of schedule and under budget.
- Patched and upgraded 850+ servers, databases, applications.
- Managed a $16M deployment of CMS at 17% less cost than budgeted and three weeks ahead of schedule.
Accomplishment Statement Hacks: Employers love to see quantification because it makes your accomplishments more tangible. Think about the time when you have saved time and money or when you have maximized turnover.
Your education section needs to take major priority in your Implementation Project Manager Resume. Employers are very interested in this section and want to see your impressive qualifications, certifications, and industry licenses.
You can also take several different educational routes before ending up as an Implementation Project Manager, and employers want to see what forms your educational foundations. If you are in the process of completing any qualifications, remember to list them as well.
If you have an extensive amount of impressive work experience, we recommend that you situate your experience section above your education section. Alternatively, if you have not yet gained serious experience, rather situate your education above your experience section as you want the reader to focus on the more important information.
List your Implementation Project Manager Education as follows:
Start with your commencement and completion dates, followed by the name of the qualification, institution name, and state where the institution is located. List your certifications and short courses in the same way. However, you only need to state your completion date.
2020 – Project Management Professional (PMP), Project Management Academy, Miami, FL.
4,800 hours of project management
36 hours of project management education
2019 – Certified Implementation Project Manager, Association for International Product Marketing and Management, AIPMM, Online.
2018 – Advanced Agile Certification, Scrum Alliance, Online.
2016 – 2017 – Master’s in Business Administration, University of California, Oakland, CA.
2013 – 2015 – Bachelor of Art in Front End Web Development, New York University, New York, NY.
When it comes to listing your skills and qualities, we recommend using your resume cheat sheet, the job description. Your aim is to make yourself look as appealing as possible to land that interview, and the best way to do this is to tailor your resume to reflect exactly what the employer is looking for.
Furthermore, an increasing number of companies are employing the use of applicant tracking systems (ATS) to comb through resumes and identify the ones that reflect what the job description is looking for. The best way to ensure your resume gets selected is by including keywords and phrases from the job description throughout your resume.
Implementation Project Managers are required to have several advanced technical skills to carry out their daily duties successfully. However, soft skills are equally as important for dealing with customers and colleagues.
When listing your skills, we recommend that you use a skills matrix table instead of bullet points. A skills matrix table allows you to save precious space. It is more visually pleasing, allowing the reader to view your information quickly and easily.
7. Technical Skills Matrix
|Programming languages||Risk and quality management||Project Management|
|IT Architecture||Concur Expense Configuration and Management||Client Relationship Management|
|Cost control||Cognos Custom Reporting||Databases|
Soft Skills Matrix
|Strategic Thinking||Inspiring||Active Listener|
8. Qualifications & Certifications
|Certified Innovation Leader||Advanced Agile User||In-Person Product Management Certification|
|Digital Product Management Certification||Lean, Agile, and System Design Thinking||Kanban Level II|
|Product Strategy||Advanced Scrum Master||Product Management Professional|
|Certified Scrum Product Owner||Certified Implementation Project Manager Credentials||Bachelor's Degree (Various Disciplines)|
|Software Product Management||Brand and Implementation Project Manager||Superuser Waterfall|
Other Sections for Implementation Project Managers
Quite often, applicants reach the end of their resume but still feel like they have the information they wish to include. If you are one of these applicants, look no further, the optional extra section is just what you need.
This is a section where you can list the information that you may not have been able to include in previous sections that you feel will really knock the socks off of the reader.
Information you could include:
- Language Skills – If you can speak more than one language proficiently, mention this here. In our interconnected world, this is very useful.
- Volunteering – Mention times where you have offered your services within this field.
- Achievements and Awards – Listing any awards or achievements you have obtained for your work in this field will look very attractive to potential employers.
- Hobbies and Interests – As long as they are relevant to this field of work.
Professional Information on Implementation Project Managers
Career Type: Product Management, Implementation, Configuration, Project Development, Product Marketing, Product Ownership,
Person type: Strategizer, Implementer Collaborator, Facilitator, Projector, Developer, Outliner, Roadmapper, Executor
Education levels: Bachelor’s Degree plus certifications
Salary Indication: $ 79 995 per annum (Glassdoor)
Labor market: 11% growth between 2019 – 2019 (Zippia)