IT Manager Resume & Guide

IT Manager

Irrespective if you’ve been in the game since Microsoft 95, or if you’re brand new to the industry, you’ll need a killer resume.

Our guidance will make writing an eye-opening resume easier than teaching Dereck from HR where his internet icon is. 


IT Manager Resume Examples

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IT Manager Resume Writing Guide

Covered Sections:

  1. Contact information
  2. Profile Summary
  3. Work History 
  4. Achievements
  5. Education 
  6. Skill Section
  7. Certification & licensing
  8. Extras

What to Highlight as IT Manager

Your resume has to make you stand out from the rest of the pack to get those wiry recruiters to notice you. If you’re sick of being referred to only as of the “IT guy” when people can’t find their documents, this is your time to shine! But how?  

Your prospective boss is looking for specialized skillsets that suit their company’s needs. Those skills are stated in the job ad. Use those precise words/ phrases stated in the ad to better your chances of getting that interview.

FIRST, your skillset must be applicable. Otherwise, your resume will receive less attention than the terms and conditions of Facebook. 

NEXT, with a job this technical, you’ll need to highlight your range of technical skills. Provide the list of programming languages you’re proficient with, the platforms you use, and the programs you have experience with. You must include your people skills and personality traits (your soft skills). This shows you can work as part of a team, which is just as important to future bosses as your tech skills. 

ALSO REMEMBER, you could provide little goal statements, showing your future boss you have passion and ambition. Try to integrate your goals in the information technology career and integrate some of your background experience for maximum punch. 

Your ambitions are a good indicator to possible employers if you’re the right fit for their company. This includes technical certifications, operating systems, hardware, networking or protocols, programming languages, operating systems, database applications, and web apps.

Essentials the recruiters evaluate: 

  • Does your resume demonstrate your desire to learn continuously throughout your working experience? 
  • Are the proficiencies included in your resume also in your experience? 
  • Have you utilized your knowledge and skills in ways that guided others and improved procedures? 

Your dreams can be big, but they have to be realistic and achievable, and it must be highlighted in the resume:

  • You could create IT teams, with multi-disciplines for Information processes, systems, and technology.
  • Your proficiency in back-up methods and disaster recovery.
  • Management skills and financial planning for IT budgeting, corrective actions, requirements, and more.
  • Your communicating skills and people skills.
  • Ability to implement control and procedures for system reliability.
  • Your hands-on experience in technical IT proficiencies.

FINALLY, make a note to prove your work. Provide projects you worked on and display your familiarity with equipment, thereby building the hiring recruiters’ trust and confidence. 

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Career Summary & Objectives

Some sections in your resume are relatively generic, such as the education, skills, tools, and accomplishments. Your career summary/ objective must, however, have room for individualization. You may have to write new ones for each application you submit. The reason for this is so that you can use the specific keywords found in the different job adverts, thereby tailoring your resume to the job to which you’re applying. 

Recruiters want to know if you have the proficiencies to do the job they’re offering. 

The best way to show them you can, is by writing a career summary or objective. 

As stated above, you have a career summary and a career objective. You should write a career summary if you have more than five years’ experience in your industry. 

The summary sums up your applicable IT experience and management skills. It demonstrates essential accomplishments with the numbers to prove you’re the best IT leadership candidate, as well as a short introduction into your professional history.

A solid summary & objective answers the following questions:

  • Are you applying for the job being offered? (pertinent work experience, IT degrees.)
  • Do you have the skills? 
  • Are you impassioned and hands-on? (community memberships, certifications.)

If you don’t have all that much experience in the industry, it’s better to write an objective. The objective has the same format as the summary but shows your passion and career goals and the value you plan to add to the company, should they hire you. 

It is 2- 4 lines long and always at the beginning of your IT Managers resume. It gives the recruiter an intro to you and your resume. 

Examples:


Summary example 1

“Capable and amiable IT project manager with 8+ years’ experience upholding and developing cross-functional delivery teams and communicating with both executives and the technology team. Initiated a new AI and ML program, which raised client demand by 210% and decreased project completion times by over 52%.”

Summary example 2

“Proficient Project Manager with vast IT experience. Skills include computer networking, creative problem solving, and analytical thinking. Able to employ customer service concepts to IT, improving the user experience for clients, administration, and employees.”

Summary example 3

“Senior IT Manager with 10+ years’ experience. Looking for an opportunity to add value at Company B managing the planning and execution of information systems security, anti-virus, and data protection software.
Extensive experience in installing numerous computer applications and software modules with the management of initial user training and support.”

Summary example 4

“Passionate IT Specialist looking for an opportunity as IT Manager with Company A. Key functions include: Maintenance, fiber optics, update and support of business LAN network cabling, routers, switches, servers, and various network devices.”


Employment History & Examples

Providing proof of prior leadership experience is important in this industry, especially if you want to become a manager. Consequently, instead of just listing your work obligations, focus on the ones where you were in charge. 

This will show the recruiters you can handle a leadership position and finish projects successfully. Don’t include everything though, only the most applicable points that line up with the job advert. You should use this section to show your best proficiencies and mold your resume to the job advert. This does help to get you hired. 

Use the reverse chronological order format, as shown below, to list employment history.

Senior IT Manager at Airquiv

February 2013 – December 2019

Responsible for assessing infrastructure and application communication channels, both internally and externally for all 400 employees in the organization.

  • Designed and implemented infrastructure and application hardening methodologies (Storage, Servers, Network, Endpoints, Data Stores, Users), which includes firewall policies, least privileges, SSO, access control, IPS, and Encryption.
  • Ensuring escalated SLAs and service requests are dealt with timeously.
  • Ensuring patches are installed and verified on every system according to service.

IT Manager at ESL Holdings

February 2012 – January 2018

Providing end-user communication for system upgrades, service outages, service implementation, service improvements, and service retirements for company headquarters as well as 10 regional offices.

  • Developing standards for mobile devices, workstations, printers, and other devices regularly.
  • Identifying areas for improvements for company processes.

Job Descriptions, Responsibilities & duties

Even though IT Managers are needed in basically every field, you can think of nowadays, and future employers may have certain expectations and requirements you must comply with. These may vary depending on your proficiency level, experience, or qualifications.

Examples:

An IT Manager at entry-career stage (0-2 years’ experience):
  • Facilitating network configurations and server builds, which includes migration to virtual environments. 
  • Leading a team, developing and programming a database for market data and appraisal information. 
  • Designing intranet for employees, allowing them to search for and share information kept in the library, database, or archives.
An IT Manager at the mid-career stage (2-4 years’ experience):
  • Designing a global TrackWise system, tracking quality, and releasing externally manufactured products’ status increases the number of error-free lots by 75%.
  • Delivering a web-based Oracle database system that integrates information in payroll data and health services systems provides analysis and reporting tools for utilization in contract negotiations. Resulting in a 45% decrease in absenteeism of union employees. 
  • Mentoring a global virtual team, considerably improving their development and maintenance aptitudes, increasing software and infrastructure investments.
  • Managed a team of six engineers and information technology professionals and five offshore resources.
An IT Manager at experienced/advanced stage (4-6 years’ experience):
  • Leading enterprise-wide disaster recovery projects and re-evaluating network architecture.
  • Designing, configuring, and installing wireless networks at distant offices.
  • Defining, documenting, and publishing all IT procedures, policies, and standards.
  • Installing accounting systems and Deltek timecards. 
  • Administered and supported all infrastructure including Windows NT, Server 2003 file/print servers, Server 2000, legacy WINS, Microsoft Exchange 5.5 and 2003, firewalls, Active Directory, and DNS services, and Cisco routers.

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Highlight Your Accomplishments

Yeah, ok, you might feel like just ignoring this section and playing with that new coding system you’ve been working on the past few days. Resist that feeling! This section is important and may set you apart from your competition with a similar amount of work experience. Highlight networks you’ve created or training you’ve done to exhibit your aptitudes.  

Highlight networks you’ve created or training you’ve done to exhibit your aptitudes.  

This seems daunting, but don’t stress, we’ve got you covered. Choose 2-5 specific achievements that make you look good, and put them in a surreptitious little achievements section just under responsibilities. 

REMEMBER THE NUMBERS MATTER!!!

Ensure that you back it up by quantifying it with numbers and percentages with every accomplishment you include. It gives the recruiters something to measure your skills with.

Below are examples of FLAT, BORING, and BLAND statements (not what you want):

  • Devised workshops and training programs for the IT staff.
  • Recognized faults in operating and IT budgets, reducing tech expenses significantly.
  • Directed a global virtual project team to develop a corporate audit tracking system, resulting in substantial savings and an improved compliance rate in Safety and Environmental operations.
  • Established a suite of TrackWise Quality Management applications, cutting Atypical and Out of Specification costs. 

Now let’s crank it up a notch with some numbers!

  • Devised eight workshops and 13 training programs for IT staff.
  • Recognized faults in operating and IT budgets, reducing tech costs by over $227,000 in 2015.
  • Directed a global virtual project team to develop a corporate audit tracking system, resulting in $105K savings and a 95% compliance rate in Safety and Environmental operations.
  • Established a suite of TrackWise Quality Management applications, cutting Atypical and Out of Specification costs by 57% over seven years.

IT Manager Education Section Example

This may not be the largest section in your resume, but it’s 100% one of the most important. Recruiters love to go straight to the education section, so you best believe it has to be filled incorrectly. 

Let’s say you’ve only graduated in the last three years. If that’s the case, make sure your education section lines up with your experience section. They almost need to match, and it doesn’t matter which of the two comes first in the resume. 

You must include the dates you were at school, the school name, location, awards/ honors, and your GPA (if it was good, like above 3.5). 

Suppose you’ve got more than 5 years’ experience in the game. In that case, it’s ok to push your education section further down in your resume and focus a little more on your professional experience because this is what proves your level of competence. 

In terms of format, place your highest degree(s) first, followed by your lower ones, if you have any. 

If you’re still studying, provide your institution’s name, your current degree or course, and the date you expect to graduate. You must include the dates you were at school, the school name, location, awards/ honors, and your GPA (if it was good, like above 3.5). 

Below are some examples:

2016- 2019 BSc Information Systems Management. Miami University, Miami, FL.

Relevant Coursework: Network Security, IT Project Management, Business Administration, Strategy & Operations, IT Innovation, Ethical Hacking, Database Management.

2014- Microsoft Certified Solutions Expert. Microsoft. Online.

2013- Microsoft Certified Solutions Associate. Microsoft. Online.

2012- CCNA Routing and Switching. Cisco. Online. 

The IT Manager Skills Section

Your future employers need proof that you’re actually capable of doing the job. Do this by providing all the applicable skills you have available to you. Take another look at the job advert and see which skills your future boss is looking for. If they apply to you, utilize those exact words/ phrases when describing your skills in your resume. 

Doing it this way is essential as the ATS system evaluates your resume before it hits the recruiter’s desk. If you don’t have the words/ phrases the system is programmed to look for, it will discard your resume from the beginning, and no one will see your resume 

So, here’s how to do it properly:

  • Jot down all your technical skills like databases, programming languages, management technologies. 
  • Give your soft skills, like patience, and your capability to work as a team member. Technical skills prove you can do the job. Soft skills prove you’re the right kind of person for the company. 
  • Choose only the most applicable skills according to the job ad and include them in your resume’s skills section. They should also be in your experience section. 

Please don’t use bullet points anymore, and it’s boring. Use a skills matrix like the one below. 

Technical CompetenciesInterpersonal Traits
Cyber SecurityCreativity and Problem Solving
Application DevelopmentData Analysis Skills
Cloud ComputingTime Management
Quantum ComputingCritical Thinking
Applications ArchitectTeamwork Skills
Data Center ManagementDiplomatic
Enterprise Resource Planning (ERP)Organized
Business IntelligenceDetail Orientated
Business AnalyticsMotivated
Network AdministrationSelf-Managed
Web DevelopmentSound Judgement
Software DevelopmentTactical
Database AdministrationStrategic


Qualifications & Certifications associated with IT Managers

Cisco Certified Architect (CCAr)Project Management Professional (PMP)Microsoft Certified Technology Specialist (MCTS)
ITIL Master certification (IT Service Management)VMware Certified Professional (VCP)CompTIA Security+
CompTIA Network+Bachelor’s Degree (Various IT Disciplines)Master’s in Business Leadership (MBL)


Optional Extras for IT Manager Resumes

To stand out, supplement your key sections with an additional section about yourself.  

For example:

1. Volunteer Work 

Including volunteering, experiences may seem irrelevant, but outreach into the poorer communities is a major part of the modern leading millennial startups.  

2. Certifications

This adds to your good-looking education section and helps to make you stand out from the competition. 

3. Languages

Being able to communicate in other languages is a huge plus in this line of work. 

4. Hobbies, Activities, & Interests

Including relevant activities and interests help tell the recruiters you’re a leader without actually saying it. 

Pro Tip: Being an IT Manager, you’re obviously knowledgeable about social media. So, please double-check what your online presence looks like before submitting your resume. If your online presence looks bad, so will you. 

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Professional information for IT Managers

Sectors: Various
Career TypeIT, Hardware, Software, Development, Implementation, Execution, Network Administration, Routing, Protocols, Programming, Cloudbased Engineering, Programming

Person type:  Engineer, Manager, Programmer, Leader, Router, Virtualizer, Designer, Developer, Outliner, Administrator, Supporter

Education levels: Post School Certifications to Masters’ Degree
Salary indication: $87 289 per annum (Indeed)

Labor market: Average of 10% growth between 2019 – 2029 (BLS)

Organizations: SME, Fortune 500, Government, NPO, Corporate, Commercial,  

IT Manager Resume Downloads

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