Branch Manager Resume & Guide

Last Updated on November 10, 2022

Branch Manager

Branch Manager Resume Examples

(Free sample downloads are at the bottom of this page)

Branch Manager Resume Writing Guide

Resume Sections:

  1. Contact information
  2. Profile Summary
  3. Work History 
  4. Achievements
  5. Education 
  6. Skill Section
  7. Certification & Licensing
  8. Extras

What to Highlight your Branch Manager Resume

Irrespective of your Branch Manager experience, there are still several fundamental things prospective employers/ recruiters must know about you to confirm you’re the right person for the job. 

Branch Managers are responsible for the strategic and operational obligations, which means they need leadership skills and decision-making abilities. The size of the company often determines the level and difficulty of your daily tasks. 

As a Branch Manager, you’re in charge of the business’s daily function and the supervision of budgets, personnel management, risk management, quality assurance, production processes (products, manufacturing, services), resource allocation, and intangible solutions.  

  • Explain your WORK EXPERIENCE RANGE, detailing the business's size concerning headcount, profits, and location. 
  • Elaborate on the type of PRODUCT and area of industry from the technical side of things and the operational side. It would help if you were specific here because there are too many businesses, products, and solutions to count in the working world for recruiters to guess. 
  • This job requires just as much HANDS-ON-WORK as it does delegation to others, even more so if there is no assistant manager around. Even though delegation is important, the Branch Manager steps in to deal with customers, file paperwork, answer phones, clean the office or store, and cover for sick workers in times of crisis. 
  • And then, there are the GOALS, targets, and production numbers that employees under your Management must achieve. It’s incredibly important to be specific and provide accurate and true data. For instance, if you’re a Branch Manager of an insurance company, you could mention the 3 million revenue achieved in the third quarter with an average sales value per rep at $40 000. This showcases your ability to analyze stats, which is needed to forecast the company’s revenue potential. 
  • Elaborate on the scope of BUDGETS you’ve managed. Allocating resources to certain projects is one of the Branch Manager's key duties, be it financial or human. In the bigger companies, this is normally handled by the marketing/ advertising team, but these tasks often fall under the Branch Manager’s responsibility. 
  • Mention your PROJECTS. Obviously, there is a massive difference between $3k projects and $2.4M projects. This is the kind of info that must be in your summary and position descriptions. 
  • You must also include the TOOLS you use for project management. You will often be the main user on those applications (Resource Guru, Zoho Projects, Aggio, and GamePlan).

*Cool Tip for an awesome resume

If you break your job descriptions up in the core areas of responsibility, you can make a really good impression on the recruiters:

  • Planning: Supervising budgets and approving budgetary expenditures. Conducting income forecasts and establishing production targets. 
  • Organizing: A Branch Manager’s job requires juggling many activities. It would help if you kept your nerve when a crisis hits, delegating tasks to employees to assure the company's smooth running. 
  • Leading: You will have numerous people under your supervision on the operational level and make decisions that impact the company's direction. 
  • Controlling: Risk management, regulation, and compliance are critical duties in your job as a Branch Manager. 
  • Recruiting & Training: It’s normally the Branch Manager’s job to conduct final interviews with possible applicants and supervise the execution of training strategies, develop employees, and provide sufficient mentorship to senior staff members. 
Make sure to include the following details:
  • If you’ve got a bachelor’s or associate degree, include your GPA score (if it’s higher than 3.6).
  • The job titles of all the senior staff members reporting to you (if in big companies) or the number of employees you’re managing (in a medium-sized company).
  • Include the operational and strategic management platforms, for instance, Lotus Notes, SAP, Cascade, Agile Craft, TeamGuru, or Axiom.
  • Don’t forget to add in collaboration and communication tools, for example, cloud-based systems like Trello, Slack, Skype, or even Asana, which you’re utilizing at the moment to assist communication between employees.

Career Summary & Objectives

Company Owners, CEOs, Executive Managers, or Directors are normally the ones deciding which Branch Manager to hire for their companies. These guys have probably seen more resume’s in their careers than you have clouds in the sky, so the standard 3-page description of duties and obligations won’t get you that interview. 

The career summary must be concise. The most applicable information must come first, capturing their attention while they’re looking through your resume. Here’s how:

  • Begin with your years of experience and core accomplishments. Try to align your achievements with the job ad's key duties. For example, if the job you’re gunning for highlights product innovation and market disruption, then utilize the same words and phrases in your resume. The more your resume resembles the job description in terms of keywords, the better fit you will seem to be to the recruiters.
  • Include a line that highlights your exceptional qualities that add value to the company. Recruiters want to see if you have solid leadership skills and think strategically and proficient with statistics, metrics, and production ratios. Don’t forget to prove your qualities with examples to add credibility to your resume. 
  • Lastly, conclude the summary with your educational degrees/ diplomas and all certified courses or professional memberships you possess that are relevant to the job. 

Ok, so that was the career summary. 

Let’s chat about the career objective. The objective focuses on your career goals and your want to add value to the team. 

  • Use punchy adjectives to describe a few of your exceptional traits, and highlight the value you give to your current company. 
  • All the relevant info must be in the beginning to catch the reader’s attention. 

Example Career Summaries & Objectives

Summary Example 1

Reliable Branch Manager with wide-ranging experience in the restaurant industry and an emphasis on improving sales turnover and positively impacting company revenue. Outstanding ability to manage a system of inventory and uphold high standards of product quality and service. Was influential in improving quarterly sales performance by 20% during the last three months, and leadership experience is backed by an MBA and several diplomas in Food Service Management and Hospitality Administration.”  

Summary Example 2

Result-driven Branch Manager with 6+ years’ experience. Proficient in finance and budgeting. Looking to increase revenues at Dampwall Global. At Box & Tub, supervised 38 stores in the Southeast Region, surpassing sales targets by 19% even during an industry lull. Initiated drive to apply a new ERP system that decreased operation costs by 19%.

Summary Example 3

Enthusiastic Branch Manager with 11+ years of financial services experience. Directing inclusive banking operations, including staff development and Management, audit management, workflow structures, customer service excellence, and regulatory compliance. Developing and maintaining solid client relationships by utilizing top-flight skills in needs analysis and product expertise to advise optimum bank product and service solutions.

Summary Example 4

Detail-oriented Branch Manager with 6+ years’ experience, proven history of improving production with employee morale-boosting initiatives. Service- orientated, deadline-driven, and an excellent record of acquiring recurring client contracts. Has a Bachelor’s in Construction Management and will add value by generating new business development strategies to guarantee client territories' growth, essentially taking income to the next level.

Branch Manager Employment History

Since Branch Managers need to communicate and work with a diverse range of people, including the public, colleagues, possible clients, and even friends and family, your resume must show that you understand that working together with people is crucial and that you have brilliant communication skills. 

Recruiters want to read about your proven core skillsets and responsibilities. Below is a list of tasks that cover most of the obligations of a Branch Manager. 

Include your employment history over the last ten years in a reverse chronological format, providing employment dates, job title, and company name. Below are a few examples for you:


Branch Manager at Takealot, New York

January 2013 – December 2015

Responsible for recruiting, hiring, training, supervising, and developing branch staff to build solid team members, contributing to the branch's success and growth.

  • Managing HR functions, including interviewing, recruiting, counseling and corrective action, payroll, benefits administration, employee terminations, etc.
  • Improving profitability with sales, negotiation, and forecasting; decreasing costs by refining training and decreasing unbilled overtime; negotiating account-wide rate increase, covering increased healthcare costs under ACA.
  • Building and implementing a large plan to alleviate risk during antagonistic labor strikes at the client site increased income and client satisfaction.
Assistant Branch Manager at Linkedin, Ohio

January 2010 – December 2015

Managing end-to-end processes, which include workforce planning, performance management, recruitment, and people management practices.

  • Creating marketing strategies, expanding existing customer sales, which resulted in a 129% increase in annual sales.
  • Initiating and building new hire training programs, achieving the highest staff retaining rate in the district.

Branch Manager Job Descriptions, Responsibilities, and Duties Examples:

Need more assistance on writing job descriptions? Use the duty samples below to get you started.

Further Job Duty Samples for Branch Managers

A Branch Manager (less than five years’ experience):

  • Providing performance enhancements with people-supporting and development.
  • Establishing business contacts/ networks, utilizing community events and activities.
  • Making consistent outside sales calls, developing and deepening business relationships.
  • Performing supplementary responsibilities as allocated by Management.
  • Recruiting, hiring, training, supervising, and developing branch staff to build solid team members, contributing to the branch's success and growth.
  • Creating and sustaining a business culture of well- managed growth within your branch.
  • Developed and coached high-performance sales and service teams.

A Branch Manager at the mid-career stage (5-10 years’ experience):

  • Achieving contracted percentages of 85% of trade and 45% unsettled capital by guaranteeing the team presents the assets/ vehicles on sale in a manner that brings the highest profits on auctions.
  • Guaranteeing operation spending for the team is within the budget by checking/ controlling and signing off all costs in the trade center's daily jobs.
  • Selling assets/ vehicles in the shop every month using a team of staff members.
  • Organizing audits, discussing with ABSA legal to release the vehicles.
  • According to Performance development agreements, guaranteeing the trade center team does not exceed the contracted % of the national office's sales budget at the beginning of the financial year.
  • Guaranteeing the end-to-end process isn’t compromised, and SLA's are met. Conducting SLA meetings to confirm adherence to team efforts within allocated timelines. 
  • Identifying and implementing processes that will improve the operational efficiency of the Branch. Research from interacting with clients as well as looking at best practices.

A Senior Branch Manager at experienced/advanced stage (10-15 years’ experience):

  • Monitoring and directing performance by analyzing management information and the branch performance scorecard (Risk Framework and Performance Management).  
  • Managing end-to-end processes, which include workforce planning, performance management, recruitment, and people management practices. 
  • Executing a reliable, orderly coaching and performance management process that provides training and recognition/ rewarding top performers.
  • Performing supervisory responsibilities, including promotion, hiring, progression monitoring, performance evaluation, and quarterly career path & performance coaching. 
  • Assisting Group Branch Manager in developing management applicants and moving to responsibility levels.
  • Leading and developing an efficient team through communication, development plans, performance management, and reward/ recognition exercises.
  • Making efficient and timely decisions relating to assets, personnel, customers, operations, sales, and management team to better performance constantly.

Highlight Your Accomplishments

We almost bet you saw this section and thought, “oh yay, I can just copy and paste my duties list from my job description.” Please DON’T DO THAT. It makes you look lazy, boring to read, and won’t make you stand out from your competition. 

Think about what makes you different from the rest of the applicants. What makes you most proud? What did you achieve in your last job? Portray these in punchy statements that catch the eye. 


Flat, Simple Duty (DON’T DO THIS, IT’S BORING):

• Trained managers and staff to achieve production goals.

• Discussed deals with suppliers.

Accomplishment Statement (THIS IS WHAT YOU WANT TO DO):

• Influential in implementing an employee engagement program, reducing staff turnover by cut turnover by 28%.

• Discussed long-term deals with shipping companies, which resulted in 35% cost reductions. 

Quantifying Your Resume!

Now that you’ve written the accomplishment statements, you need to prove them. Adding data in the form of numbers, percentages, etc., is a good way to go.  If you answer questions like “How much?” and “How many?” about your accomplishments, you’re on the right path: 

  • How much time did you save the company? 
  • If you increased annual sales, give the percentages to highlight the revenue increase.
  • If you increased quality control, how did that influence factory downtime?
Flat, dull statements that won’t get the recruiter’s attention:
  • Exceeded company’s customer loyalty goals.  
  • Sustained a remarkable sales rate on inbound requests.
  • Surpassed standards of performance. 
Quantified statements DO:
  • Established new business channels, pushing sales income from $680,000 per year to $1.9 million per year. 
  • Decreased inventory costs by 15% due to yearly trend analysis exercises. Discussed new service level arrangements with suppliers, causing a 20% decrease in material spending and saving $110k per year.
  • Decreased Workers’ Compensation costs by 37% yearly to execute safety training initiatives and employee wellness programs.

Branch Manager Education Section

You may have heard somewhere that experience and skills top education. If that’s the case, someone lied to you. Branch Managers' industry has its own rulebook, and they want the best players in their game. If you went to a target university such as Harvard, Stanford, or Cambridge, your resume’s education section would be turning heads.

Post-high school academic achievements such as degrees, certifications, online courses, or diplomas are compulsory in your resume. They showcase to the recruiters your excellent theoretical foundation and capability for continuous learning. 

A degree from a university is typically needed to be a Branch Manager. The degrees best suited for this work line are Business Management, Marketing, Information Technology, and Financial Management. If you ever want to get to Director level or executive management, you’ll need a Master’s in Business Administration. 

This section must be specific: dates, name of qualification, location, and institution all in one line. If you received honors/ cum laude and had a GPA score higher than 3.5, include them. Graduates with very little/ no work experience must provide major subjects/ course curriculum topics.

Don’t forget to provide details on current qualifications you are busy finishing. If you have done any certifications or courses, make sure they are relevant to your job and where you live. 

The education section must be done as follows: 

Begin with the starting and finishing date, followed by the name of the degree, where you studied, and the city/ state in which the institution is located. If you only did a course, the completion date is more than enough. Provide your high school diploma details in the same way, but only if you have less than five years’ working experience.


2020 – Current Ph.D. in Business Administration, Chicago State University, IL. 

2019-2019 Master’s in Business Administration, California University, CA.

2013-2016 Bachelor of Science in Business Management, Chicago State University, IL.

Examples if you have fewer than five years’ experience: 

2019 Certified Manager (CM) Designation, Institute of Certified Professional Managers, University of Ohio, OH 

2015-2017 Bachelor’s Degree in Business Management, University of Virginia, VA. GPA: 3.8. 

  • Majors: International Management, Operations Management. 
  • Minors: Small Business Management, Managerial Communications, Labor Relations, Entrepreneurship.
  • Accolades: Deans List

2014 High School Diploma, Chris Jones High School, New York, NY.

Resume Skills Section

The management industry needs certain technical proficiencies, but recruiters are also very interested in soft skills. These are the personality traits and interpersonal skills that determine your viability as a good fit within the prospective company. Integrate them into your summary/ profile, and into your accomplishment statements.

Technical Skills Examples

Create operational plansCreate new business development strategiesEstablish new client markets
Financial ManagementMarketingSales
HiringStrategic PlanningProject Management
LogisticsDistributionCustomer Relations
Social MediaCloud-Based Collaboration PlatformsCRM Systems
Quality ControlReport WritingFeedback Mechanisms

Soft Skill Examples

Leadership    Decision MakingTime Management
Attention to DetailIntegrityInitiative
PersuasionPersistenceSocial Perceptiveness
Service OrientationStrategic ThinkingCreative
DedicatedRealisticCritical Thinking
CoachingProblem SolvingObjective

Associated Qualifications & Certifications

Certified Manager (CM) or Certified Supervisor (CS)Master’s in Business AdministrationMaster of Science Degree in Managerial Leadership
Financial Management CertificateAdvanced Management Strategy CertificateAssociate Degree in Business Management

Optional Extras for your Resumes

Branch Managers are a different breed from the rest. Show you’re one of the big guns with added sections in your resume. Select from:

  • List of certifications and licenses
  • Activities
  • Conferences
  • Commendations
  • Freelance work
  • Awards & Honors
  • Publications
  • Sports
  • Mentions or appearances in the media

If you have any volunteer experience, list it! It showcases communication and leadership skills.  

If you can speak another language, definitely add that! 

Pro Tip: Including hobbies/ interests will help recruiters to remember you. 

Professional Information on Branch Managers 

Sectors: Every Industry
Career Type: Operations, Business Management, Team Dynamics
Person type:  Leader, Motivator, Coach, Director
Education levels: From Post School Qualifications and upwards
Salary indication: $ 57 904 per annum (Indeed)
Labor market: Average growth of 16% from 2018 to 2028 (Zippia)
Organizations: Small, Medium, Corporate, Fortune 500, Government

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